Legal notice
Disclosure Based on the Specified Commercial Transactions Act
Seller
MIWA Co., Ltd. (株式会社美和)
Responsible person
Yan Shuming (ヤン スミン)
Business address
1-6-14 Nihonbashi Bakurocho, Chuo-ku, Tokyo 103-0002, Japan
Telephone
+81 80-7600-6999
cs1@miwa-go.com
Support hours
Weekdays 10:00–18:00 JST, excluding Japanese public holidays
Selling price
The tax-inclusive price shown on each product page.
Additional charges
Standard shipping to currently configured delivery areas is free. Customs duties, import taxes and similar charges imposed by the destination may be borne by the customer. The final amount payable is displayed before order confirmation.
Payment methods and timing
As displayed at checkout. Credit-card payments are processed when the order is confirmed.
Delivery
Orders are normally dispatched within 3–7 business days. Delivery may take approximately 7–14 business days depending on the destination and customs clearance.
Returns, exchanges and cancellations
Contact cs1@miwa-go.com within seven days after delivery with the order number and reason. See the Returns and Refunds Policy for full conditions. Japan's statutory cooling-off system generally does not apply to mail-order sales.
Return shipping
We bear the cost for defective, damaged, incorrect or non-conforming goods. Customer-requested returns are at the customer's expense.
Return address
MIWA Co., Ltd., Returns, 1-6-14 Nihonbashi Bakurocho, Chuo-ku, Tokyo 103-0002, Japan.